Passkey-first verification
Bind verification to the active domain and validate WebAuthn assertions server-side.
Identity verification for support teams
Help MSP technicians prove who they are, confirm customer approval, and leave an audit trail before sensitive support work begins.
Session code
482-913
Technician
Creates a short-lived support action request.
Customer
Verifies identity with a passkey or recovery code.
Approver
Approves high-risk work from a secure phone link.
Bind verification to the active domain and validate WebAuthn assertions server-side.
Send a secure approval link for high-risk or critical support actions.
Track customer, technician, domain, method, approval, and event hashes per tenant.
Security model
Password resets, MFA changes, mailbox access, new devices, and permission changes should not rely on caller confidence alone.
Short-lived verification sessions
Phone confirmation codes
Recovery codes for emergency fallback
Role-based portal permissions
Audit trail
Customer, technician, method, approval state, domain, and timestamps are recorded per tenant.
Hash-chained audit events make after-the-fact tampering visible during review.
The portal gives admins a clear place to check what happened before and after approval.